WHAT TO EXPECT
No-shows
I have a strict no-show policy. You will be charged for the full amount for your missed appointment.
Late Arrivals
I recommend arriving 10-15 mins before the start of your session. This gives you time to get acclimated, use the restroom if necessary and begin the intake process to curate your experience without rushing. I offer a 15 minute window of grace if you are late. We will still need to go over the intake process regardless, so whatever time is left of your session is what will be completed. Anything past 15 minutes and your session is officially considered a no-show and you will be charged the full amount. No exceptions.
Cancellation Policy
A 24HR advanced notice is required if cancelling an appointment. Doing this allows other clients to keep their allotted appointment on time or for others the opportunity to schedule a session. If you are feeling unwell or have an emergency please reach out to me ASAP.
Payment
I accept credit and debit cards. Payment is always collected at the time of booking. Tips are appreciated but not expected. You may add tip to your service with card or cash at the end of your session. The best tip however is your repeat business, referrals and testimonials.
Intake
The first 5-10 minutes of our session consists of the intake process where your current health, pertinent medical history and wellness goals are discussed. This is important so I may design a treatment plan that best fits your needs and keeps the session safe if you have areas that are prone to injury or need to be avoided.
Clothing
Massage can be adapted for all manners of dress – so you are welcome to undress solely to your comfort level. While undergarments do limit the application and fluidity of certain techniques as is common with barefoot massage, the most important thing is always your sense of safety and comfort . Whether partially dressed or completely nude, you will always be adequately draped with your privacy in mind. Please completely remove all watches and jewelry if possible.
During Your Session
This is your time and your experience. If at any point during the session you'd like adjustments to temperature, pressure, music, positioning, or would like to pause to use the restroom, you are always welcome to communicate your needs. Bodywork can be deeply regulating and the desert climate often leaves many of us dehydrated. Water and tissues are always readily available upon request. Deep relaxation, emotional release, stillness and quiet are all welcomed within this space. Some clients feel talkative, while others naturally become inward and silent. Feel free to state your preferences at the beginning of your session, or simply allow the experience to unfold naturally. There is no right or wrong way to experience the work - you are encouraged to simply allow yourself to receive and be present with whatever arises.
Aftercare
After your treatment, ensure to stay well hydrated. Don’t hesitate to take a nap if you feel called to do so – it will help your body better assimilate the changes that are happening. If you must be active or exercise, be sure to do so at a reduced level of intensity and with plenty of caution and mindfulness. Ashiatsu is can be a deep compressive form of bodywork and for the first 24-32 hours afterwards, the chance of injury due to relaxed joints and tissue is higher. Avoid lifting heavy, golfing, or any fast jerky/twisting motions.